


Download the manual in sections here as PDF files:
Foreword
Part I : Introduction
Part II : Toolkit
1. Organisational Assessment Framework
2. Checklist for Organisational Assessment
3. Open Systems Analysis
4. 7-S Study
5. Organisational Elements Model
6. Burke Litwin Model
7. EFQM Excellence Model
8. Capacity Assessment Guide
9. Organisational Effectiveness Questionnaire
10. Discussion Orientated Self Assessment
11. Participatory Organisational Analysis Process
12. Culture Audit
13. SWOT Analysis
14. PESTLE Analysis
15. Stakeholder Analysis
16. Change Plan Development
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NGOs are operating in a climate of increased donor pressure to demonstrate their accountability and competence. In view of this, ChildHope has developed a set of guidelines and supporting toolkit to enable NGOs to assess their organisational capacity to work effectively. This kit includes information on organisational appraisal, organisational development planning and suggests practical methodologies, tools and techniques to implement changes.
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